How to Deactivate Google Voice Voicemail and Return to iPhone Visual Voice Mail

Have you ever set up Google Voice with your iPhone?  Well if you ever want to stop Google Voice from being your iPhone’s default voicemail then follow these simple steps:

  1. To deactivate forwarding and return to regular visual voicemail enter ##61# and hit call.
  2. If you are on AT&T in the United States and you not only want to deactivate regular voicemail but your busy voicemail as well, enter ##004# and hit call.

In case you are asking why?, well lets just say Google Voice is not all that it is cracked up to be.

UPDATE 2/13/12:
This article gets quite a few hits. I wrote this back in 2010 before the iPhone made its way to Verizon and Sprint. I am not sure how to remove Google Voice from those networks as I do not own an iPhone on the networks. Sorry if this does not help you in your quest.

UPDATE 12/8/12:  I discovered how to deactivate Google Voice on Verizon and Sprint.  For Verizon dial *73 and for Sprint dial *38.  I hope this answers some of the questions from others seeking help on the other two major carriers in the United States.

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JT Ray

My name is JT Ray and that’s just JT, no periods or spaces (read more About Me). I am the owner and operator of JT’s Blog. I have been blogging since 2004 and podcasting since 2005. Please feel free to follow me on Twitter @therealjtray. Thank You for visiting and come back any time.

53 thoughts on “How to Deactivate Google Voice Voicemail and Return to iPhone Visual Voice Mail

  1. You need to send this post to AT&T Wireless and the Apple iPhone support team. I spent two hours with AT&T and an Apple Tech rep and they both didn’t realize that Google hijacks your visual voice mail on the iPhone. Since it didn’t read Googles terms of service for Google Voice (who really does) you ind out by default once your Google voice account is activate. I find your post and I’m back to visual vmail on the iphone in less than a minute. Thanks

  2. You need to send this post to AT&T Wireless and the Apple iPhone support team. I spent two hours with AT&T and an Apple Tech rep and they both didn’t realize that Google hijacks your visual voice mail on the iPhone. Since it didn’t read Googles terms of service for Google Voice (who really does) you ind out by default once your Google voice account is activate. I find your post and I’m back to visual vmail on the iphone in less than a minute. Thanks

  3. Thank you! Google Voice jacked my voicemail for two days before I found your blog. Lots of pissed off customers are happy to actually reach me now. Great work.

  4. thank so much!! i hate google voice..took me hours for att and apple to deactivate and found this code and it worked.. thanks!!!

  5. you da man JT. i misunderstood when i activated this feature. nothing like friends on the internet. thought it meant something different. google voice is like an aggressive russia secretary that sets new standards in the office (that one must abide by, or else)……

  6. when i try ##61# i get “setting erasure succeeded Fax Call Forwarding when unanswered”  and my only option on the iphone is Dismiss, which seems not to do anything.
    Please HELP.  I HATE GOOGLE VOICE

  7. Hello JT, thank you so much for your help… in my case it´s a little more complicated than that and I wanted to know if you can help me.
    I have a GV phone number for my business and a personal phone number with at&t. I forwarded the GV to my iPhone. I would like to have two different voicemails one for my business, one for my personal calls, but if I activate GV voicemail all my calls go there.
    Hope you can help, thank you! 🙂

  8. Thank you, thank you, thank you, THANK YOU! Having never *activated* Google Voice voicemail, I was very annoyed when I couldn’t “deactivate” it. And this information is not in *any* of the Google forums I could find. It’s such a relief to have my iPhone visual voicemail back!!!!!

  9. thank you, thank you, thank you, thank you.  I was insane.  Over a year i’ve suffered with this.  Missing calls all the time as my phone rang only a couple times.  Now, I am freeeeee.  You rock!

  10. this is great help…i spent a long time with att customer service to fix the problem…and still they could not do it…thanks a lot…btw nice picture of capitol blvd there…

  11. I can’t even dial this one dial from AT&T dial pad or google voice .both way I can’t dial .when I dial its come dismissed both number what to Do after jt .

  12. awww man google voice is the worst. total trap too. haven’t been able to have any voicemail on my phone for hte last 4 months and att has no clue what to do !!!!! after this seriously not liking google. can’t believe they haven’t had any consequences for this.  .. its practically criminal

  13. I don’t know I call *38 because I have sprint it rang and it made beeping noises for ten seconds and it didn’t work I think I should call my iPhone 5 a google voice 5 :(((((((

  14. Thank you so much! Good grief, you first found the solution back in 2010 and it is still an issue today in 2014, I cannot believe it!  I have been so frustrated by not being able to turn it off, the transcript does an incredibly HORRIBLE job of transcribing voice to text. I have missed so many business calls due to the incoherent translations. Thank you Thank you Thank you!

  15. When I activated Google Voice and it gave the code to activate call forwarding it said in plain English you can deactivate with another code.  Then they hide the code.  All these good people all over the internet trying to get out of a shitty service… and do they help. I should have known.  Any internet option that makes difficult to uninstall is wicked and I avoid.  But Google luring you to every service of theirs– and then tricking you.  yes criminal. And they are all clunky — even Google maps is not user helpful… egomaniacs to be avoided except for search engine…

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